my new February article packed with news and helpful tips is now on the website for free download
It's a good line from the IT Crowd on TV, but its amazing how often it works! If your PC or laptop starts up and then stops at a black screen, try this. With the computer on, hold the power button in for about 9 or 10 seconds (not less) until the computer goes off completely and leave it for a few minutes. In the case of a laptop, disconnect the power lead, turn it over and remove the battery pack as well. Then start it it up as normal. We call this a 'hard reset'. This also fixes a glitch with Windows 10 where the start button or Live Mail don't work.
A useful day spent at the PC Retail event at the Emirates Stadium in London (where incidentally no time had been wasted in digging up the pitch ready for re-laying). Lots of products and services were on display, and some of the upcoming trends highlighted were ‘smart home’ and virtual reality products, and the fact that more people are now shopping on their smart phone or tablet.
Contact us for advice and pricing on new computer kit for your home for 2016
The next and possibly last (as we know it)version of Microsoft's operation system will be released on new PCs on July 29th. Welcome back the good old Start Button, a completely new web browser plus redesigned tiles from Windows 8. Microsoft has said there will free upgrades to users of Windows 7 & 8.
Posted by Richard Mills
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If you have an iPhone, be aware of a malicious text message that causes your phone to crash (this is not a hoax!).
Disable lock screen notifications until Apple put out a fix.
In case you you haven't seen the latest issue of the Cottingham Times, look out for our May Special Offer for computer service and back for only £49 (normal price £60). Please phone for details or to book your home visit! 01482 875666 or email firstname.lastname@example.org (Home users only)
According to latest reports in the trade media, Windows 10 is to launch on PCs first, probably in July this year! Then on smart phones later
The latest build (10049) of Windows 10 Technical Preview seems quite fluid to use. Most people will appreciate the return of the Start button. Spartan browser now included, which will be re-incarnated later with a new name. Internet Explorer is set to disappear surprisingly after all these years.
Just trying out Project Spartan: New Browser Built for Windows 10. Seems err pretty spartan, but Bing as useless as ever
Apologies to any customers trying to contact us by landline 875666, the line has been down since Monday pm (29 Sep)., and we have been trying to get the line up & running with KC since then. Please email any enquiries in the meantime.
Statement from Karoo website re access problems
Some of our customers may be having problems connecting to the Internet. The issue has now been resolved but you may need to switch your router off and back on again to restore service. We apologise for any inconvenience this may cause.
If you have factory reset your router by mistake, please see our articles on how to setup your router.
KC Supplied routers
Non KC supplied routers.
Last update: July 31, 2014 Next update:
This latest nasty made the headlines recently, so do make sure your anti virus protection is up to date, and be extra vigilant with email attachments. Most of these viruses spread by computer users inadvertently clicking on links or attachments so infecting their own computers. The golden rule is of course if you don't recognize the sender, or the attachment type, just delete it, and then empty you Deleted Items folder.
Please see this helpful link from our anti virus provider ESET for more info: