Since 1999, we have looked after home computer users. 

In an increasingly digital world, many people struggle to get to grips with the terminology that has crept into our daily lives. If this is you, and you want explanations and step by step help in Plain English, then you have come to the right place. 

Having had many years experience in the IT business dealing with only home users, this gave me a different perspective on things. Also for a similar time writing articles for local publications, and fronting a successful and popular radio phone-in feature and writing for PC Retail, the UK’s leading trade magazine, I know what people want is straightforward and easy to understand advice, not 'techno-speak'.

See below for some much appreciated customer testimonials

about Richard Mills

Around 15 years experience running an IT support business for home and small business users has given me the ability to understand and solve computer users’ problems, in a friendly and straightforward manner...

Customer testimonials: some much appreciated feedback from satisfied and valued customers:

‘2013 was one of massive change and growth for Castle Park Dental Care.  Richard at RDM was a great help when we were deciding on our new equipment, and formed a key part of our relocation team when we moved to Castle Villa. It was very reassuring to know that he was available to sort out any problems we had and I would highly recommend RDM to anyone looking to invest in a new computer system.  Thanks Richard!’ Chris Branfield, Castle Park Dental Care.

‘Happy to report that RDM supplied and installed our new home computer equipment with care and efficiency, and made it easy for us to get to know how to use it all. We were soon enjoying Windows 8! And now we have the assurance of secure back up and helpful advice at all times, without complicated "computer speak"......this is computing made easy - it even looks nice! Thank you!’  David and Joy Bower